Company Overview
For over 40 years Vernon Heating & Air Conditioning has taken pride in providing customers with superior service. We set high standards for excellence, efficiency and punctuality in order to maintain our reputation as the “Heating & Cooling Specialist,” and pride ourselves in being the best. By specializing in HVAC services Vernon stays ahead of the competition with an ongoing commitment to training, superior customer service and remaining abreast of HVAC technology. At Vernon we treat every customer as if they were our only customer.
Many customers ask if we perform other industry services such as plumbing, electrical and pest control. Our answer is always, “no.” We believe the only way to specialize is to focus on a single craft and become the very best at what we offer. Adding additional services would minimize our expertise and quality of service, contradicting everything on which Vernon HVAC was built. We started over 40 years ago as an HVAC company and continue offering only the finest heating and cooling services to this day, and that’s the way it will stay.
Training
Extensive training is a priority in every department at Vernon HVAC. Every member of our team takes part in weekly instruction providing technicians with hands on experience for troubleshooting and repairing heating and cooling problems. These regularly scheduled group sessions and live demonstrations allow our technicians to improve and perfect their craft, allowing them to continue offering superior service. We stand committed to a continuous regiment of training on the latest equipment, systems and repair techniques as a means of providing our customers with only the highest level of service.
Customer Service
Complete customer satisfaction is a priority at Vernon HVAC because without our customers we would cease to exist. Every experience with our staff includes interaction with a polite, friendly, knowledge and helpful staff member who is highly-skilled at the service they offer. Consistency in customer service is found in each and every staff member dispatched to your home or business. At Vernon will believe a first time customer will become a lifetime customer … after all, we are in the service industry.
Innovative HVAC Technology
As an expert provider of HVAC services, we strive to excel in every facet of our industry. We continually research and test new products that will save our customers time, money, and energy. We are passionate about informing and educating our customers how to achieve the highest home or office comfort.
Trust
You can rely on Vernon Heating & Air Conditioning to be there for you in time of any HVAC emergency. Once the problem is identified we provide you with the details and offer the best available options to resolve the issue; you have all information needed to make an informed decision. We enjoy providing our customers with the highest level of care in a manner that reflects our commitment to offering the most specialized and customer driven service in our industry.